Payment Policy
Payment Policy
Payment Policy
At Zonesus, we are committed to providing a secure and seamless payment experience for our customers. We accept a variety of payment methods to ensure you can checkout with ease and confidence.
1. Accepted Payment Methods
We accept the following payment methods securely through our payment provider (Shopify Payments and PayPal):
Credit & Debit Cards:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
Digital Wallets & Express Checkout:
- Shop Pay
- Apple Pay
- Google Pay
- PayPal
Note: All transactions are processed in USD (United States Dollars). If you are using a credit card with a different currency, your bank may apply a currency conversion rate.
2. Payment Security
Your security is our top priority. Our store is built on the Shopify platform, which is certified Level 1 PCI DSS compliant.
- SSL Encryption: We use Secure Socket Layer (SSL) technology to encrypt your personal and financial information during transmission.
- Data Protection: We do not store your credit card details on our servers. All payment data is handled directly by our secure payment processors.
3. Billing Terms
- When you are charged: Your payment method will be charged immediately upon completing the checkout process. You will receive an order confirmation email once the payment is successful.
- Sales Tax: Sales tax is calculated at checkout based on your shipping address and applicable state laws.
- No Hidden Fees: What you see at checkout is what you pay. We do not charge any additional transaction fees.
4. Payment Troubleshooting
If your payment is declined, please check the following:
- Ensure your card information (number, expiration date, CVV) is correct.
- Check that your billing address matches the address on file with your bank.
- Ensure you have sufficient funds in your account.
If issues persist, we recommend trying an alternative payment method (such as PayPal) or contacting your bank.
Contact Us
If you have any questions about your order, shipping, returns, or product details, please contact us using the information below.
- Website: https://zonesus.com/
- Email: support@zonesus.com
- Phone: +1 917 962 8498
- Live Chat: Available on our website during business hours.
Business Hours
- Monday–Friday: 8:00 AM – 7:00 PM (Mountain Time — Denver, GMT-07:00)
- Saturday–Sunday: Closed
Order Cutoff Time
Orders placed before the cutoff time are processed based on our handling schedule. Orders placed after the cutoff time will be processed starting the next business day.
- Daily cutoff time: 7:00 PM (Mountain Time — Denver, GMT-07:00)
Merchant Details
- Company Name: COSIM HOMEWARE COMPANY
- Address: 150 W FLORIDA AVE, DENVER, CO 80223, United States
