Cielloie Three Tier Round Chandelier 42" in Brass
Have a question?
Live Chat with usFree Shipping & 24/7 Service
Free standard shipping; real-human support around the clock.
Free 30-Day Returns
Return eligible items within 60 days—simple and stress-free.
Eco-Friendly & Sustainability
Recyclable packaging, efficient lighting, and longer product life.
DESCRIPTION
Our Cielloie collection creates the mesmerizing effect of liquid ice glistening in the light. Layers of glass are composed of fluted cylindrical pendants, each made from mouth-blown glass with a smooth linear texture and loose floral shapes. Viewed from below, the clusters of curved shapes create a shimmering, patterned effect.
KEY FEATURES
No Hidden Fees – Tariffs Included
Fast & Reliable U.S. Shipping
2-Year Warranty Coverage
30-Day Free Returns & Exchanges
24/7 After-Sales Support
Custom Design Service
Secure Payment System
Certified North American Standards
SHIPPING&RETURN
Shipping Policy — Summary
- Order Processing: Monday–Friday (business days), holidays excluded. Daily cut-off: 12:00 AM PT; orders after the cut-off process the next business day.
- Free Shipping: All orders ship free; no handling fees.
- Lead Time (Estimate): Processing 3–5 business days; transit 2–25 business days; overall ETA about 5–30 business days depending on carrier, weather, customs, and peak seasons.
- Tracking: A tracking number is provided after dispatch; it may take 24–48 hours to activate after carrier pickup.
- Address Changes & Re-delivery: Address changes can be requested before shipment. Wrong/undeliverable addresses may cause returns or re-delivery fees.
- Duties/Remote Area Fees: Destination may incur duties/taxes or remote surcharges. If we expect extra charges, we’ll confirm with you before shipment.
- Contact: Phone: +1 (213)829 6120 · Email: support@zonesus.com · WhatsApp (same number)
- Merchant: COSIM HOMEWARE COMPANY, 150 W FLORIDA AVE, DENVER, CO 80223, USA (Service hours: 24/7)
- View Full Shipping Policy
Returns & Refunds — Summary
- Scope & Currency: Applies to orders shipped to the United States. All amounts in USD.
- Return Window: You may request a return or exchange within 30 days from the carrier-confirmed delivery date.
- Item Condition: Items must be new/unused, in the original packaging with all accessories/manuals. Installed/used, altered, damaged due to mishandling, missing parts, or unauthorized returns are not eligible.
- Exchanges: Exchanges are supported; processing starts after the original item is received and inspected. Any price difference or extra shipping will be confirmed in advance.
- How to Request: Prepare your order number, reason, and photos/videos (including outer carton and inner foam). Contact support@zonesus.com or +1 (213)829 6120 (WhatsApp available). We will provide an RMA and return instructions.
- Return Method & Cost: Mail-in returns only. Unless required by law, return shipping is paid by the buyer. Use a trackable service and pack securely; the seller is not responsible for loss/damage in return transit.
- Restocking Fee: None.
- Refund Timing: Once the return passes inspection, refunds are issued to the original payment method within 3 business days. Posting times depend on your bank/payment provider.
- Damaged/Defective on Arrival: Please report promptly with clear photos/videos of the product and packaging so we can resolve it quickly.
- Non-returnable Items: Gift cards, downloads/digital items, customized/personalized products (unless required by law), and late/non-compliant returns.
- Holiday Extensions: During peak seasons we may announce extended return windows; otherwise, the default window is 30 days.
- View Full Refund Policy
